Cancellation Policy

Cancellation Policy

Do note that we charge a £50 fee for missed appointments or appointments cancelled with less than 24h notice of the scheduled slot.  We will also not be able to see you if you arrive later than 10 minutes for your initial appointment and later than 5 minutes for your review appointment from the scheduled beginning of the session as it could compromise the quality of the session.  If a session would have to be cancelled due to lateness a £50 cancellation fee would apply.

Note that the lateness and cancellation policy applies to Skype meetings the same as office meetings. If technical troubles on your end prevent you from attending a scheduled Skype meeting, it is the same as if traffic kept you from an office meeting.